FAQ & Site Info
AboutDAWK Shops has partnered with exclusive distributors to bring products directly to you at competitive prices. Our catalog is continuously expanding, so please check back often to see what we've added.
SHIPPING METHODS AND PROCESSING TIME:
We are super fast shippers, and most in stock orders received by 2:30 p.m. Pacific Standard Time will typically ship out within the same business day (Monday to Friday, excluding all Major U.S. Holidays). Please note, due to weekends and holidays, some items may need additional processing time. If there are any foreseen delays, we will email an updated ETA or issue an immediate refund.
Orders are only shipped to the delivery/shipping address provided by your PayPal information. If you are purchasing a gift, please ensure that the recipient’s shipping address is correct before submitting your order. A shipment notification for your order will be emailed along with tracking information as soon as it is available. In case we need to contact you regarding your order, please be sure to provide the best phone number and email in which you can be reached. Your contact information will NOT be resold or used for marketing purposes and is only intended for order notification and to avoid shipping delays and exceptions.
Smaller items are shipped out via USPS Mail and larger items are shipped out via FedEx Ground or UPS Ground, unless otherwise indicated within the item description. We do not offer local pick up. (Disclosure: We will not be held responsible for any USPS, FedEx Ground or UPS Ground shipping delays; as this is beyond our control.)
If you would like to add Insurance, Signature Confirmation or have a preference for any other shipping method please contact us directly, prior to purchasing, so that we may provide you with such services. For orders of $250.00 or more, Signature Confirmation will automatically be required.